Zoom doesn’t train its artificial intelligence models on audio, video, or text chats from the app “without customer consent,” according to a Monday blog post from Zoom’s chief product officer, Smita Hashim. After we first published this article, Zoom updated its terms of service with a similar statement. In her post, Hashim also writes that “our customers continue to own and control their content.”
The company’s handling of customer data for AI training has come under scrutiny after a Stack Diary article reported on March changes to the company’s terms of service that appeared to give the company broad control over user data for AI work.
The new sections appear to merge descriptions of Zoom’s license to show the content users want to…
