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Google CEO says Gemini AI diversity errors are ‘completely unacceptable’

Photo illustration of Sundar Pichai in front of the Google logo
Google CEO Sundar Pichai. | Illustration by Cath Virginia / The Verge

The historically inaccurate images and text generated by Google’s Gemini AI have “offended our users and shown bias,” CEO Sundar Pichai told employees in an internal memo obtained by The Verge.

Last week, Google paused Gemini’s ability to generate images after it was widely discovered that the model generated racially diverse, Nazi-era German soldiers, US Founding Fathers who were non-white, and even inaccurately portrayed the races of Google’s own co-founders. While Google has since apologized for “missing the mark” and said it’s working to re-enable image generation in the coming weeks, Tuesday’s memo is the first time the CEO has widely addressed the controversy.

In the memo, which was first reported by Semafor, Pichai says the…

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