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Google defends AI search results after they told us to put glue on pizza

Illustration of a robot brain.
Image: The Verge

Last week, Google rolled out its AI search results for millions of users to tinker with. The goal was to deliver a better search experience. Instead, AI delivered all sorts of weird results, like saying people should put glue on their pizza to help the cheese stick and eat rocks.

Google worked quickly to remove some inaccurate AI results, which it calls AI Overviews, but the damage — and meme-ification — was already done.

Now, in a company blog post published Thursday by Google’s head of search, Liz Reid, the tech giant blames “data voids” for the inaccurate results, along with people making up odd questions, and doubled down by claiming that AI results are leading to “higher satisfaction” with Search. Reid argues that AI Overviews…

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